We are using Design Thinking to innovate HR service delivery, create great employee experiences that empower creativity, collaboration and innovation.
According to Gartner more than 90% of businesses compete primarily on the basis of customer experience (CX), it's no longer enough to make CX a corporate priority. The next competitive frontier is employee experience (EX). When done well, an employer can increase the likelihood that employees will develop into long-term, low-churn, high-producing members of the team.
The design challenge for CA Technologies focuses on how their People Operations team can improve the employee experience through technology, systems and processes.
HR Innovation Doesn't Happen by Accident; It Happens by DesignRead the blog →
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